Sunset Desert Safari Privacy Policy

INTRODUCTION

At Sunset Desert Safari (“Sunset Desert Safari”, “we”, “us”, or “our”), your privacy is important to us. We want you to feel safe when you share your information with us. This Privacy Policy explains how we gather, use, protect, and sometimes share your personal information when you visit our website, book an adventure, or use any of our services (“Services”). By visiting our site or providing your details, you agree to the terms described here.

INFORMATION WE COLLECT

We collect different types of information to make your experience smooth and enjoyable. Some of it identifies you personally, and some does not.

Personal Information

When you book a tour or interact with our website, we may collect:

  • Your full name, nationality, and date of birth
  • Contact information such as email, phone number, and home address
  • Payment details handled safely through trusted third-party processors
  • Emergency contacts in case of unforeseen situations
  • Any other details necessary for your booking or legal requirements

Non-Personal Information

We also gather non-identifiable data to help improve our services, including:

  • Browser and device information
  • IP addresses and general location data
  • How you navigate and interact with our website (via cookies and analytics)

HOW WE USE YOUR INFORMATION

We use the information we collect in several ways, including:

  • To process your bookings and payments smoothly
  • To confirm your reservation and provide details of your adventure
  • To improve our tours, services, and customer support
  • To send updates, special offers, and promotions (only if you agree)
  • To follow legal and regulatory requirements

LEGAL BASIS FOR PROCESSING

We handle your personal data based on the following:

  • Your consent to share information
  • Fulfilling a contract, such as your booking or payment
  • Following legal obligations
  • Legitimate business interests, like improving our services and ensuring safety

DATA RETENTION

We only keep your personal information for as long as it is needed to provide our services or comply with the law. Once it’s no longer required, we securely delete it or anonymize it so it cannot identify you.

DISCLOSURE OF INFORMATION

We do not sell or trade your personal details. Sometimes, we may share information:

  • With third-party providers, like payment processors or travel partners, to complete your booking
  • With authorities if required by law
  • With service partners involved in your tours, under strict confidentiality


DATA SECURITY

We take many steps to keep your information safe, including:

  • Secure servers and encrypted storage
  • SSL encryption for online payments
  • Access controls to limit who can see your data

However, no system is perfect, and complete security cannot be guaranteed.

INTERNATIONAL DATA TRANSFER

Some services we use may store or process information outside the UAE. By sharing your information, you agree to these transfers under proper safeguards.

YOUR RIGHTS

Depending on laws that apply, you may have the right to:

  • See, correct, or update your personal information
  • Withdraw your consent at any time
  • Ask for your data to be deleted (where allowed)
  • Object to or limit how your data is processed

To use any of these rights, simply reach out using the contact details below.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tools to improve your website experience and learn how visitors use the site. You can disable or manage cookies in your browser, though some features may not work as expected.

MARKETING COMMUNICATIONS

With your permission, we may send offers, news, and promotions. You can unsubscribe or opt out at any time through the links in our emails or by contacting us.

LINKS TO THIRD-PARTY WEBSITES

Our site may have links to other websites that we do not control. We are not responsible for their privacy practices, so we encourage you to read their policies if you visit them.

CHILDREN’S PRIVACY

Our services are not designed for anyone under 18 without parental permission. We do not knowingly collect information from minors unless a parent or guardian provides it.

CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally. When changes are made, we will post the updated version with the new “Last Updated” date. Using our Services after a change means you accept the new terms.

CONTACT INFORMATION

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact us: